Q: Where is Smart Report Maker hosted?
A: All of our products, including Smart Report Maker, are self-hosted solutions. You can install them on your own servers to maintain full control and security over your data
Q: Is it truly a one-time payment to purchase your products, with no hidden costs involved?
A: You pay once for unlimited access, with no hidden fees.
Q: Do I need to know coding to install or use Smart Report Maker?
A: No, Smart Report Maker is a no-code solution. You can install and use it without any coding knowledge. You can try the online demo version of Smart Report Maker from this link
Q: I use cPanel. Can I install Smart Report Maker using cPanel, and is the installation process easy?
A: Yes, you can install Smart Report Maker easily using cPanel. Here’s a guide on how to install SRM using cPanel.
Q: I use shared hosting. Can I install your products on shared hosting?
A: Yes, all of our products, including Smart Report Maker, can be installed on shared hosting without any issues.
Q: Can I create time series charts from my database and enable drill-down on a specific date to view detailed reports?
A: Yes, with Smart Report Maker, you can create time series charts directly from your database. You can define the time range (e.g., last 30 days, last 6 months) and choose the time scale (quarters, months, weeks, or days). You can also enable the drill-down option, allowing users to click on a specific point in the chart to view a detailed report filtered by that date. Check out this tutorial to learn how to create a time series chart with the drill-down option.
Q: What are the new features in Smart Report Maker?
A: The latest version, 9.1.17, is a major update. You can view the full list of new features — including the ability to create dashboards, KPIs, drill-down charts, and scheduled reports — by visiting this page.
Q: How can I customize dashboards in Smart Report Maker?
A: Smart Report Maker allows you to create unlimited dashboards, where you can customize the layout by adding reports, charts, and KPIs as widgets.
Q: Can I brand Smart Report Maker with my business logo?
A: Yes, you can easily add your business logo and business details to Smart Report Maker. Additionally, since it is hosted on your own server, you have full control over the branding and customization.
Q: What is the difference between Smart Report Maker and Smart Report Engine?
A: The difference between Smart Report Maker and Smart Report Engine is that Smart Report Maker is a complete product for creating professional reports, charts, dashboards, drill-down charts, and KPIs using an easy-to-use interface, while Smart Report Engine is a reporting framework that PHP developers can integrate into their projects to generate reports by calling its API within their code.
Q: Can I integrate the reports I create with Smart Report Maker into my own project?
A: Yes, you can easily integrate any resources (reports, KPIs, charts) created with Smart Report Maker into your own web pages or products.
Q: If I create a metric or KPI from my database, can I compare it with historical data? For example, can I show sales from the last 30 days and compare it to the preceding period? How does that work?
A: Yes, you can! Smart Report Maker allows you to create a KPI that tracks the 30-day sales (or any other metric) and displays it in a clear, green Info Box. The KPI dynamically updates by comparing the current 30-day period with the preceding one, giving you actionable insights. You can follow this tutorial to learn how to create a KPI with the Comparison Option using Smart Report Maker
Q: Not sure how to create a ‘Master/Details’ form using Smart Form Maker?
A: Using Smart Form Maker you can create Master/Details forms. For more details, please check this tutorial
Q: Why should I choose Smart Report Maker?
A: Here are the top 10 reasons why Smart Report Maker is a good choice for your reporting needs.
Q: Do your products work on both Linux and Windows servers?
A: Yes, our products are compatible with both Linux and Windows servers.
Q: How secure my purchase will be?
A: Payment process will be completed by FastSpring, which has proven to be a highly reliable company all over its great background and customer satisfaction.
Q: How long does it take to complete the purchase process?
A: After clicking the “Purchase” button on the Buy Page, you will be redirected to FastSpring to complete your purchase. The whole process usually takes only a few minutes.
Q: My download link has expired, and I need to download my product again. What should I do?
A: Please contact us. After reviewing your order, we will reset the expiration date for your download link.
Q: After purchasing, how will I download the product?
A: Once your purchase is complete, you will receive an email containing a link to our download area along with your login credentials, which you can use to access and download the product.
Q: What support options are available, and is support free?
A: Yes, our support service is free. However, users who have purchased a product receive higher priority. Support is provided through our support ticketing system. To open a support ticket, please click here.